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Role: Team Player and Individual Contributor

Level: Sr. Manager

Reporting to: Head – Human Resources

Experience: 8 – 10 Years

Job Description:

Role:
We are looking for an experienced L& D and PMS domain expert in FMCG sector willing to join our team in the role of Lead for Talent Development & Management. He/ She will be mainly responsible for building and maintaining strong Performance driven policies, design and execution in the organization. The role involves monitoring and control all the process, Design, structure and implementation of PMS and L& D for the organization. Ultimately, should be able to facilitate process and ensure adherence to performance management and develop learning strategy and principles to achieve business goals.

Responsibility: 

  • Create and execute learning strategies and programs.
  • Evaluate individual and organizational development needs.
  • Implement various learning methods companywide (e.g., coaching, job-shadowing, online training).
  • Design and deliver e-learning courses, workshops, and other trainings.
  • Assess the success of development plans and help employees make the most of learning opportunities.
  • Help managers develop their team members through career pathing.
  • Design and Define PMS for the organization along with KRA & KPIs across all level and functions.
  • Define key performance indicators to communicate and report the value created by the organization.
  • Define a reporting process to track, measure and communicate the new KPIs.
  • Develop/Identify an effective tool to track, measure and communicate the new KPIs.
  • Report and communicate results on a period basis to senior leadership for understanding performance.
  • Work actively with other functions of the organization for formulating and cascading KPI’s.
  • Talent Management.
  • Drive the entire PMS process for the whole organization.

Experience:

  • Proven experience as an L&D Manager, Training Manager or similar. Current knowledge of effective learning and development methods and Familiarity with e-learning platforms and practices. Design and implement effective PMS systems at all levels Experience in project management and Learning Management Systems (LMS).
  • Excellent communication sharp business acumen. Need someone with experience of 8-10 years, with at least 5 years in FMCG companies.

Qualifications:

Postgraduate in HR and Relevant certified courses.

Attributes:

  1. Willing to be a hands-on player.
  2. Experience of managing a team of at least 3-4 people.
  3. Quick learner Strong FMCG business sense.
  4. Excellent mentoring, coaching and people management skills.

Experience: 1 to 5 years – Chemistry Background

Qualification:
B.Tech or any Master’s in Science
Formulation Scientist in Skin Care, Hair Care based out of Bangalore
Strong Knowledge on Skin care & Hair care formulations
Knowledge on ingredient selection
Design the formulation to confirm various regulatory requirements like sulphate free & etc.
Knowledge on stability studies to ensure the product stability throughout shelf life as per ICH guidelines.
Good documentation skill sets to ensure the TRD process

Experience: 3 to 5 years

Qualification:
Leading Perfumery & Sensory Lab for all Personal Care products.
Selection of suitable perfume notes for all new product developments.
Documenting all product development briefs, protocols, and results in presentation format for technical & non-technical audience.
Development of Sensory SOPs and further monitoring and reviews.
Maintain a perfume library internally in association with world’s leading perfumery houses.
Collaborating with external partners. E.g., fragrance houses, in the areas of sensory testing and consumer trends.
Understanding the marketing brief and develop the perfume choices as per the market trends.
Very good understanding of the perfume trends in the market and recommend the new perfume choices for our new product development process.
Good understanding about the Alcohol free and water-soluble perfume for Body sprays & room fresheners.
Great understanding on Body deodorants and their solvent systems and selection of Raw perfumes.
Setting up the sensory evaluation parameters for all new development products.
Great knowledge on product development process & latest market trends.
Product performance protocols developments based on the business needs.
Good data interpretation and presentation skill sets.

Experience: 5 to 8 years
HR end to end recruitment
FMCG experience and good in HR operations

Experience: 5 to 8 years
HR end to end recruitment
FMCG experience and good in HR operations

Experience: 3 to 5 years
Strengthen the performance marketing of the business across Google, Facebook/ Instagram/ YouTube Marketing, Affiliates, Hotstar and other platforms

Key Responsibilities:
-Running performance Campaigns across all platforms (Google, FB, Insta etc).
– Doing Analysis and drawing out inferences for the digital business from Digital Marketing.
– Playing a key role in the planning and management of SEM, Email Marketing, and so forth.
– Conducting research and analyses to deliver reports to the senior management on the performance of marketing campaigns and programs.

Key Skills required:
– Should have run the main types of campaigns for e-com businesses like: Shopping, DPA/Catalog, Conversion
-Should know look alike, audience creations, audience exclusions
-Should know pixel and conversion code placements
-Should know merchant centre and Facebook commerce manager
-Should have worked on Google Analytics
-Should be able to draw out observations and insights from the website and pass it on to the team
-Understanding of funnels is a must
-Should have worked for an e-com client in the past.

Good to have:
– Experience with power BI or Tableau
– SEO knowledge

Profile requirements:
-Bachelor’s/PG degree in Marketing, Business Administration Information Technology, Computer Science, or any other related field.
– 2+ years working experience with an e-com business.
– Demonstrate proficiency in optimizing and executing SEM, PPC as well as Facebook Ads, Instagram Ads, and Display Advertising.
– Should be capable of determining key metrics, constantly reduce operational costs, and measure the success of performance strategies.
– Use consumer insights to come up with and develop creative marketing acquisition tactics that can be applied throughout the department.

Experience: 3 to 5 years
Strengthen the performance marketing of the business across Google, Facebook/ Instagram/ YouTube Marketing, Affiliates, Hotstar and other platforms

Key Responsibilities:
-Running performance Campaigns across all platforms (Google, FB, Insta etc).
– Doing Analysis and drawing out inferences for the digital business from Digital Marketing.
– Playing a key role in the planning and management of SEM, Email Marketing, and so forth.
– Conducting research and analyses to deliver reports to the senior management on the performance of marketing campaigns and programs.

Key Skills required:
– Should have run the main types of campaigns for e-com businesses like: Shopping, DPA/Catalog, Conversion
-Should know look alike, audience creations, audience exclusions
-Should know pixel and conversion code placements
-Should know merchant centre and Facebook commerce manager
-Should have worked on Google Analytics
-Should be able to draw out observations and insights from the website and pass it on to the team
-Understanding of funnels is a must
-Should have worked for an e-com client in the past.

Good to have:
– Experience with power BI or Tableau
– SEO knowledge

Profile requirements:
-Bachelor’s/PG degree in Marketing, Business Administration Information Technology, Computer Science, or any other related field.
– 2+ years working experience with an e-com business.
– Demonstrate proficiency in optimizing and executing SEM, PPC as well as Facebook Ads, Instagram Ads, and Display Advertising.
– Should be capable of determining key metrics, constantly reduce operational costs, and measure the success of performance strategies.
– Use consumer insights to come up with and develop creative marketing acquisition tactics that can be applied throughout the department.

Experience: 3 to 5 years of IT/ITES (3-5 years of reporting and business data analytics under SLM/MIS Reporting)
A competent Reporting Analyst to provide support in reporting and data analysis for a large account. As this is Customer facing should have excellent communication skill and have business acumen to preserve company’s reputation and business.

Job Title: Reporting analyst

Roles & Responsibilities:
-Understanding of Global Service Desk Metrics and calculations
-Prepare and provide accurate KPI’s/dashboards and reporting as per the Scope Of Work
-Complete and submit all required reports and statistics to the relevant business areas within the agreed timescale and quality standards
-Support on-going due diligence of our services, including proactive trend analysis of MIs and KPIs
-Work to ensure forecasting, metrics and budgetary materials are produced to facilitate strong business decisions
-Improve the efficiency and effectiveness of reporting through automation and contribute to a culture of continual improvement
-Work in partnership with internal teams within organization and support effective and efficient reporting methodologies
-Undertake projects or other initiatives as deemed necessary

Qualification: Preferably BE/BTech or any full-time graduate

Skills:
-Good knowledge of MS Office applications, intermediate to advanced Excel
-Experience of utilizing Excel – PowerBI/Tableau to provide data analysis
-Strong analytical and organizational skills
-Ability to think logically, critically, and constructively about complex data systems and collaborate to develop creative solutions
-High accuracy and attention to detail

Tools:
-ITSM Tools (SNOW, BMC Remedy)
-MS Office Suite (Excel, ppt)
-PowerBI or Tableau (Optional)

Freshers (Graduates)

Experience: 2 to 3 years

Roles & Responsibilities:
-Responding to any mentions/comments/ DMs over social media platforms like Facebook, Twitter, Instagram, Consumer form and other social platforms.
-Processing emails received from customers.
–Identify and assess customers’ needs to achieve satisfaction by following communication procedures, guidelines, and policies.
-Provide accurate, valid, and complete information by using the right methods/tools.
-Making outbound call to resolve the customer issue on a real time basis.
-Wide knowledge of using Facebook Page handling, Instagram Page handling and Email Etiquettes.
-Audits and analyses social media presence.
-Monitors and develops reports on competitor’s activity within social media Spaces.
-Keep Up to date with any Social Media Trends.
-Working on consumer forum cases / maintain brand image in other social forums and publish reports on a weekly/daily basis, as per the requirement.
-Regular monitoring the competitor’s social media sites and creating analysis report
-The specialist will look into the Email processing LOB as well.
-For escalations and other requirements, the candidates will have to dial Outbound calls as well to the customers.

Basic/Mandate Requirements:
-Education Qualification: Graduate and above.
-Highly developed sense of integrity and commitment to customer satisfaction.
-Should have excellent verbal, written communication skills and problem-solving skills.
-Should be fluent in English and Hindi.
-Should be willing to work in different shifts (6 day working) and rotational offs and Day offs as per the business requirement.
-Total 9 hours of login per day and 1 fixed hour of break in segregated slots

Experience: 5 to 8 years (FMCG industry experience is mandatory: 2-4 years)

Candidate should be well versed with Legal document language & processes as may require starting business operations mainly product registration across globe (Primarily Southeast Asia/Gulf region)

Candidate should have extensive experience in – contracts/agreements (Supply/purchase), International purchase/supply agreements, FMCG products compliances/licenses/certificate

Experience: 5 to 7 years

Experience at a manager level planning, organising and execution end to end sales events, PAN India and Abroad.

Experience: 12 to 15 Years, with experience in an FMCG Company as well as start-ups. Experience in overseas accounting will be a plus.

A dynamic Chartered Accountant to join our team in the role of Vice President, Finance to oversee Indian as well as Overseas Operations. The role involves heading the Finance and Accounting division and monitoring and controlling all the process, workings, accounting, payable, receivable, taxation, cashflow, audits for the businesses in India as well as Overseas (Singapore, UAE, Bangladesh, Indonesia etc). Ultimately, should be able to facilitate process and ensure adherence to finance and accounting principles to achieve business goals.
Good knowledge in Tally, ERP, excel, macros, MIS with Analytics is required 
Must be a go-getter and problem solver.
Compensation: As per industry standards

Please share the same at hr@believe.sg